Client: Devon Cleaning

Industry: Cleaning Services

Who are Devon Cleaning?

Established in 2004, Devon Cleaning South Hams provide domestic and commercial cleaning services throughout the South Hams area. Highly experienced in a wide variety of services, their cleaners specialise in cleaning high-end homes and holiday lets, but also serve an array of commercial and industrial clients. They pride themselves on offering an extremely competitive service.

The Challenge

In the past, Devon Cleaning believed bidding for public sector work to be exclusively for large corporations. Being a small SME, they didn’t have the internal resources to complete their bids professionally and found managing the compliance and governance requirements daunting. They knew that they could offer value and diversity to the public sector, but needed help to consistently win bids. Why they chose Winning Tenders? In December 2020, Winning Tenders received an enquiry from Devon Cleaning’s Managing Director, Amanda Barnes, and Operations Manager, Harrison Hardy, who were looking to complete a tender for City College, Plymouth, with only two days until the deadline. This was their first public sector tender, having previously specialised in the cleaning of private business premises and holiday lets.

The Solution

Winning Tenders’ bid writer, Patrick Hunter, quickly gained a thorough understanding of how Devon Cleaning worked and was able to complete a compelling, ten page method statement which scored 100% on quality; unfortunately the bid lost on price.

Undaunted and having learned a lot about the public sector tender process, in January 2021, Devon Cleaning then engaged Winning Tenders to work with them on the Selection Questionnaire and Invitation To Tender (ITT) process for the Cleaning Provision for South Hams District Council and West Devon Borough Council.

The Result

Patrick and our Senior Bid Manager worked with the client and submitted a first-class tender response well before the deadline in March 2021. Devon Cleaning were successful in securing all three lots of the tender as the sole supplier in late March 2021. That contract alone is worth £469,000 over five years, representing an 18,000% ROI.

We continue to search for and provide Devon Cleaning with potential new tenders to bid for and have presented them with six hand-picked potential opportunities in their area. These potential opportunities were reviewed through our Bid / No Bid decision-making process to decide whether or not it would be worthwhile  submitting a bid, based on Devon Cleaning’s strategic objectives and skillset. We are currently working with them on another tender for a Housing Association with properties across Devon.

Not only did Winning Tenders help us win a multi-year contract with a local authority, but Patrick’s guidance and expertise has proved invaluable to the company at a time where it is looking to grow and expand into more public sector work. 100% recommend them to anyone needing assistance with tenders.

Harrison Hardy,
Operations Manager,
Devon Cleaning

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Queensgate House, 48 Queen Street, Exeter, Devon, EX4 3SR. 

01392 247997 or  info@winningtenders.com

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